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We are a multipurpose terminal that handles various types of cargo, mainly General Cargo and Hydrocarbons. The latter is the largest private hydrocarbon terminal in Colombia in storage capacity. In our general cargo division, we handle ro-ro cargo, project cargo, bulk, logistical support, and off shore exploration activities.
The Puerto Bahía Port Society is the most modern multimodal port in Colombia developed with 100% private investment and privileged with its strategic location, in the heart of the Bay of Cartagena. It has a dock specialized in handling liquid cargo and another for the transportation of general cargo, particularly dedicated to loose cargo.
The project, which has the highest technology and quality controls, was conceived to boost exports in Colombia and thus increase the competitiveness of the country and the region, solving a capacity issue in the export and storage of crude oil.
Puerto Bahía is a terminal with a public vocation, presenting itself as the best export option for small, medium and large national producers, in addition to being an efficient and valuable gateway for imports that arrive in Colombian territory.
Frontera Energy Corp. is a Canadian public company dedicated to the exploration and production of natural gas and oil, with operations focused on Latin America. It has a diversified portfolio of assets with participation in more than 25 blocks in Colombia and Peru.
Sociedad Portuaria Puerto Bahía is located on the road to Barú, at Calle 7 Cra 5-608 Sector “La Pulga”
Puerto Bahía is located one hour from Cartagena.
There are several options to get to the facilities, these can be by own vehicle or taking an urban bus and then you must take a means of public transportation to Puerto Bahia.
Personalized attention channels:
Telephone: (57) (605) 6549983
Information regarding the registration and/or updating of companies and presentation of documents is available on the website www.puertobahia.com.co in the clients-formats and guides section.
We invite you to review the document GA – DOCAD – 01 Guide for Customer and User Registration, there you will find the necessary information for the creation of any type of company, including the formats and how to send or present it through the mailbox. [email protected]. and through the community portal if it is your initial registration.
The validity period of your registration is defined by the company based on its internal processes. It is usually one year and this is confirmed by registrations via email or by automated message from our platform.
No. To carry out any procedure, both the customs agency and the client must be updated. Additionally, the customs agency must have the current mandate that has been granted by the client for its representation in Puerto Bahía.
The request for registration of authorized persons must be sent via email to [email protected]. This form must be authenticated and signed by the legal representative of the company.
The following procedures are carried out through the Customs documentation area:
Registration and/or updating of clients and/or users
Motorship fingering
Cargo Rollover
Filing of BL children (HBL)
Receiving Requests:
Load receipt requests are received through the mailbox. [email protected].
In the subject you must indicate Reception of cargo / Bl No. and the loading document must be attached.
Filing of BLS children (HBL): Cargo agents may present the HBLs a minimum of 48 hours before the ETA of the motor vessel and the request must be made through the area Customs Documentation to the email address [email protected] , attached BL master and BL son
and in the subject of the message you must indicate “HBL Filing – BL MASTER – BL Son No. and Invoice No.”
Keep in mind that the HBLS filing process has a cost which must be requested in advance from the Billing area, make payment and then request the corresponding change, indicating the invoice number canceled by this process.
This request proceeds by entering the menu “Register Cargo Requests”, option Withdrawal Request and you must attach the format FT – DOCAD – 05 Upload Request Format filling out all the required fields, attach the ARIM and indicate in the observations box “Change of transport company”.
This request proceeds by entering the menu “Register Cargo Requests”, Withdrawal Request option and you must attach the ARIM (s) or the service order and indicate in the observations box “Cancellation of ARIM or service order”.
Keep in mind that the service order cancellation process has a cost which must be requested in advance from the service area. Billing, make payment and then request the corresponding change, indicating the invoice number canceled by this process
To carry out container emptying operations, you must submit the request through the platform by entering the menu “Register Cargo Requests”, option Cargo Services filling out the fields and the template selecting the code LLENVACCONT – Filling - Emptying Containers
Supporting documents to attach:
We invite you to enter the website www.puertobahia.com.co and consult the guide GA – DOCAD – 02 Cargo Withdrawal or Entry Guide. Customer Option – Formats and Guides.
To carry out container filling operations, you must submit the request through the platform by entering the menu “Register Cargo Requests”, Cargo Services option by filling out the fields and the template by selecting the code LLENVACCONT – Filling-Emptying Containers.
Supporting documents to attach:
We invite you to enter the website www.puertobahia.com.co and consult the guide GA – DOCAD – 02 Cargo Withdrawal or Entry Guide. Customer Option – Formats and Guides.
To carry out rescheduling, enter through the platform and enter the menu “Register Cargo Requests”, option Withdrawal Request and must attach
the service order (OS) and indicate in the comments box “rescheduling emptying, filling, inspections, or service order”.
Yeah. For this process you must:
To view the schedule of Cargo Operations and Services of Sociedad Portuaria Puerto Bahía S.A. you must enter the website www.puertobahia.com.co
Programming option, at the following times 12:00 hrs for operations and cargo services scheduled for the afternoon and at 18:00 hrs for operations and cargo services scheduled for your attention on the following day, in accordance with the following cuts:
Note: All vehicles arriving at the terminal must have a prior appointment without exception and it is mandatory to place the manifest.